When I started out I viewed everyone who had a home as a potential customer. I did not want to do commercial and only residential. So, everyone that lived in a home and had a patch of grass that needed to be mowed was my so called "potential customer". Problem is that not all of them can be. Not everyone can afford lawn service. Some want to do it … [Read more...]
One Time Lawn Mowing Service Call
Saying NO to One Time Customers That title seems harsh and looks like, as a business owner, that you are leaving money on the table...but are you really? Let's look at this type of customer for a moment. One timers are just that. They come up to you while your servicing a client or get a call to schedule service for one time, only to call back weeks later to … [Read more...]
Losing A Customer?
Don't Settle For Less - Gain A Customer! Your customer just cancelled, now what? We've all been there. Customer calls you up and says they will no longer be needing your services and to send the final bill. You could be thinking to yourself, did I do something wrong for them to cancel me? This is probably the first reaction one gets when we hear this kind of … [Read more...]